Refund Policy
Last updated: March 4, 2026
We want you to be completely satisfied with AlwaysPick. This Refund Policy outlines the terms under which refunds are issued for our subscription plans.
Free Trial
All new accounts start with a 7-day free trial of the Professional plan. No payment information is required. You can explore the full functionality of the Service during the trial period at no cost and with no obligation.
Cancellation
You may cancel your subscription at any time from your dashboard under Settings > Billing. When you cancel:
- Your subscription remains active until the end of the current billing period
- You will not be charged for the next billing period
- You retain full access to the Service until the period ends
- No partial refunds are issued for unused time within the current period
Refund Eligibility
We offer a full refund under the following conditions:
- You request a refund within 7 days of your first paid subscription charge
- You experience a critical Service outage that we are unable to resolve within a reasonable timeframe
- You were charged in error (duplicate payment, billing after cancellation)
How to Request a Refund
To request a refund, contact us at [email protected] with your account email and a brief description of the reason for your request. We aim to respond within 1-2 business days.
Payment Processing
All payments and refunds are processed by Paddle.com, our Merchant of Record. Refunds are issued to the original payment method and may take 5-10 business days to appear on your statement, depending on your payment provider.
Contact
If you have questions about this Refund Policy, please contact us at [email protected].